Mouille Point Reception


A reception area, located on the premises with friendly and professional staff who meet guests on arrival, assist with check-in and concierge services, including booking tours, airport transfers and car hire.

Reception Hours : 08h00 – 18h00
We have staff on standby for late or early arrivals


The 24-hour security service includes CCTV coverage and a guard on duty.

Pro Exec Security Network on duty 24 hours, 7 days a week
Friendly Security Personnel at your service
CCTV Cameras for extra peace of mind that cover the full perimeter
Bicycle patrol security guards on two way radios
Rotational Guards
One exit & enter point on foot
Exterior gates are remote controlled

Control Room

Guests staying at Mouille Point Village have access to the Village n Life control room. The control has direct access to the EXCO of Village n Life, Embassy or Consulate offices, and other essential contacts. 

Contact number: +27 (0)21 430 4100


Guests are welcome to hand in their laundry by 10am, together with a laundry list at the reception desk. It normally takes 24 hours and can either be collected or a staff member will gladly return it to the apartment. Laundry services are offered at an additional cost.

Guests staying in the Sandringham building have access to a self-service laundromat in the complex.


Our dedicated and supervised housekeeping team provides a daily refresh service from Monday to Saturday, as well as a linen and towel change after every 4th night. Housekeeping can be arranged on request on Sundays and public holidays, at an additional charge. 

Guest Amenities

On arrival all guests are offered a range of guest amenities. For your convenience we supply all the basic toiletries and necessities for the first night of stay.


We have our very own faithful handyman, Ismail, who is always ready to lend a helping hand. Ismail has been working at Mouille Point Village since 2007.